We are here to help
Contact MerryGlow
For order, product, delivery or damaged-item support, email our customer care team and include your order number.
Last updated: September 15, 2026
Email support
Email hello@merryglow.store. We aim to respond within two business days.
Order and delivery questions
Include your order number, checkout email and the latest tracking status you can see.
Damaged or faulty arrivals
Contact us within 14 days of delivery with clear photos or a short video of the issue, parcel and shipping label. Eligible claims receive a free replacement or another remedy required by law.